PGP Desktop Whole Disk Encryption

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You can open PGP Desktop by double clicking the PGP lock icon, or via the Start menu. Once PGP Desktop is open, you can see your hard drive's encryption progress by choosing PGP Disk Encrypt Whole Disk. You can pause, resume, or cancel the encryption process, at any time, by clicking the Stop button (upper right). Uninstalling Symantec Encryption Desktop. Once all encrypted volumes have been decrypted, Symantec/PGP Encryption Desktop can be uninstalled. Hit the Windows key to open the Start menu, or click the Start button. Type a few characters of the program name: “sym” (or “pgp” for older editions). PGP Whole Disk Encryption (PGP WDE) You can use PGP WDE to lock down the entire contents of your system or an external or USB flash drive. Boot sectors, system files, and swap files are all encrypted.

To remove Symantec (formerly called PGP) Encryption Desktop for Windows from your computer, you'll first need to decrypt the encrypted volumes, and then you can uninstall the software.

Remove Symantec/PGP Encryption Desktop for Windows from your computer. To remove Symantec (formerly called PGP) Encryption Desktop for Windows from your computer, you'll first need to decrypt the encrypted volumes, and then you can uninstall the software.

Decrypt a volume

To decrypt your encrypted volumes:

  1. Open Symantec/PGP Encryption Desktop from the Start menu or system tray. You'll see the Symantec Encryption Desktop home screen:
  2. In the column on the left, under 'PGP Disk', click Encrypt Disk.
  3. In the center column, select the encrypted volume(s) that you want to decrypt.
  4. If you do not need the system to perform other work while it decrypts your volumes, you can check Maximum CPU Usage in the column on the right to shorten the time it takes to decrypt. If you need the system to do other things while it decrypts, leave the box unchecked.
  5. At the upper right, click Decrypt.
  6. When prompted, enter your PGP passphrase.

Uninstall Symantec/PGP Encryption Desktop

Pgp Hard Drive Encryption

If you attempt to uninstall Symantec/PGP Encryption Desktop before you decrypt your encrypted volumes, you'll see the following error message:

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You can not uninstall Symantec Encryption Desktop when drives are still encrypted. Installation terminated.

To decrypt your volumes, follow the instructions above.

Encryption

Once you've decrypted all of your encrypted volumes, to uninstall Symantec/PGP Encryption Desktop:

  1. Open the Start menu, and enter the first few letters of the program name in the search box (e.g., sym, or pgp for older editions).
  2. From the list that appears, select Uninstall Symantec Encryption Desktop.
  3. When prompted, click Yes to confirm that you want to uninstall the program.
  4. If you see a 'User Account Control' prompt, approve it.
  5. A pop-under notification (i.e., a window that appears behind other windows) called 'PGP Global Directory Unenrollment' will open; locate it and click OK.
  6. When prompted, click Yes to restart your computer.
  7. After your computer restarts, the Symantec/PGP Encryption Desktop bootguard screen should be gone, and you should be able to log into your computer normally.

Symantec Encryption Desktop (PGP) Windows system requirements

This section covers Symantec Encryption Desktop (PGP) version 10.3.1 [Build 13100]

System Requirements

  • Windows 8 Enterprise and Pro (32 and 64 bit versions)
  • Windows 7 (all 32 and 64 bit versions)
  • Windows Vista (all 32- and 64-bit editions)
  • Windows XP (32-bit Service Pack 2 or 3, 64-bit Service Pack 2) * END OF LIFE APRIL 2014*
  • Microsoft Windows XP Tablet PC Edition 2005 (requires attached keyboard)
  • Windows Server 2003 (Service Pack 1 and 2)

For additional system requirements and best practices information on using PGP WDE on Windows non-server systems, see Symantec KB Article 149543 http://www.symantec.com/business/support/index?page=content&id=TECH149543

PGP WDE supports all the client operating systems above as well as the following server versions:

  • Windows Server 2008 SP 1 and 2 (64-bit edition)
  • Windows Server 2008 R2 (64-bit edition)

For additional system requirements and best practices information on using PGP WDE on Windows Server systems, see Symantec KB Article 149613. http://www.symantec.com/business/support/index?page=content&id=TECH149613

Additional Requirements for Microsoft Windows 8 UEFI Systems

For systems running Windows 8 in UEFI mode, the following additional requirements must be met:

  • System must be certified for Microsoft Windows 8 64-bit
  • UEFI firmware must allow other programs or UEFI applications to execute while booting
  • Boot drive must be partitioned in GPT with only one EFI system partition on the same physical disk
  • Boot drive must not be configured with RAID or Logical Volume Managers (LVM)
  • Tablets and any systems without a wired or OEM-supplied attachable keyboard are not supported
The PGP WDE feature protects the contents of the following types of disks:

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  • Desktop or laptop disks, including solid-state drives (either partitions, or the entire disk).
  • External disks, excluding music devices and digital cameras.
  • USB flash disks.
  • GPT partitioned Windows drives on systems that use UEFI and Windows 8 64-bit.
PGP WDE UnsupportedDisk Types
  • Dynamic disks
  • Diskettes and CD-RW/DVD-RWs.
  • Advanced Format disks that do not emulate 512e

Installation Instructions

  1. Download Symantec Encryption Desktop (PGP) client installer (http://software.ucsf.edu/applications/pgp.html) and double click installation package
  2. Follow on-screen prompts to install
  3. Reboot the machine when prompted
  4. After rebooting, Symantec Encryption Desktop (PGP) will display the PGP Setup Assistant, follow on-screen prompts to setup your PGP key and passphrase

PGP Setup Assistant – Enrollment

When Symantec Encryption Desktop (PGP) first contacts the Symantec Encryption Management server, you may receive a certificate error. If prompted select “Always Allow for This Site”. If no certificate error screen is seen skip to step #1.
After installation, PGP Setup Assistant will auto-launch to begin the enrollment process.
  1. Enrollment will ask for a user name and password, this is your UCSF email address and email password
    [email protected] email address:
    e.g. [email protected]
  2. Select User Type “I am a new user” and press Next
  3. Assistant to help configure your PGP key screen – select 'Next'
  4. Key Source Selection screen – select the 'New Key' radio button and then select the Next button
  5. Key Generation Progress screen - Status will process and go to 'done' Select Next to continue
  6. Completing screen - Select Next
  7. Congratulations Screen - Click Finish
  8. Installation is now complete. Open up Symantec Encryption Desktop (PGP) to enable encryption features such as WDE, Volume, and Email encryption

Setting up Whole Disk Encryption - Windows

PGP WDE Warnings and Precautions

Before encrypting review Whole Disk Encryption Best Practices

  • A Symantec (PGP) encrypted disk must be decrypted before performing the following tasks
  • Major operating system upgrades, example: Windows 7 to Windows 8
  • Repartitioning encrypted hard drives
  • Use caution when using 3rd party disk defragmentation programs. See Symantec's website for more information http://www.symantec.com/docs/TECH148921
  • Do not use fixboot or fixmbr on a PGP WDE encrypted disk

Ensure your system meets system requirements, a full backup has been made and has a network connection before encrypting.

  1. After installing Symantec Encryption Desktop (PGP), open Symantec Encryption Desktop
  2. Click on PGP Disk then 'Encrypt Disk or Partition'
  3. Click on 'New Passphrase User'
    Go through PGP disk assistant to setup your WDE Passphrase. Select 'Use Windows Password' to have Symantec Encryption Desktop (PGP) copy your existing Windows login password to be used by whole disk encryption. By selecting 'Use Windows Password', PGP will automatically log your user account into Windows, called Single Sign On (SSO)
  4. New User for whole disk encryption - Select 'Use Windows Password' and then select Next
  5. Two-Factor Authentication screen - Simply click Next to continue
  6. Confirm your current Windows Password - Type in your Username, Password and check the box 'Enable Windows SSO'. Select Next to continue
  7. New User Created screen should appear. Simply click Finish to continue
  8. The newly created passphrase user will now appear in the lower part of the screen. Click the plus sign to expand the boot disk and ensure that the entire section is highlighted. Finally click the 'Encrypt' button on the upper right part of the screen to begin encryption
  9. Optional Step - Once the Encryption has completed, select the user that was added and create LOCAL Recovery Questions - Select 'Add Security Questions..'
Whole

Pgp Desktop Whole Disk Encryption Software

Encryption will take 4-12 hours to complete; you must verify that the system is fully encrypted at 100% before it is considered encrypted by the central logging server. After encryption is enabled and a reboot occurs, the system will boot up to a Pre-Boot authentication screen. Only the passphrase user that was created at the beginning of this process will be able to authenticate. Additional passphrase users can be configured but the original passphrase user account must be used to make any adds or changes.

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